Account activation method

In order to use Open Loyalty Client cockpit, your customers must first activate their customer account. In Account activation section you set the method how their accounts will be activated – by clicking link in welcome email or by code received via SMS.

Preferred Communication Method

To set up account activation method:

  1. Tap the Settings icon settings in the upper-right corner and choose Configuration on the menu.
  1. Scroll down to Account activation section
  2. Set the Preferred communication method field to one of the following:
  • email
    an account will be activated after clicking on the activation link sent to the email address. WARNING: remember to check if activation email message is enabled in Message Templates settings!
  • SMS
    an account will be activated after entering a verification code sent to the phone number. The Verification PIN is valid for 30 minutes. WARNING: remember to check if activation SMS message is enabled in Message Templates settings!
  1. When you are done, tap SAVE