Deactivate a Customer’s account

Any customer account that is currently inactive appears in the Customers list as grayed-out.

An account can be locked and unlocked (set to active) by Admin user.

To lock/unlock an admin account:

  1. Tap Customers on the Admin sidebar and choose All Customers.

    You can also deactivate/activate customer account from Edit mode

  2. In the Customers list, find the record to be locked/unlocked and click Deactivate/Activate icon remove in the Action column

  1. System will display a message asked you to confirm the action
System Message
  1. The deactivated customer account appears on the Customers list as a grayed-out
  2. To activate an account click the same icon remove and confirm the action
System Message
  1. The activated customer account appears on the Customers list as a black